Free shipping on orders over $150
FAQ / CONTACT
Frequently Asked Questions
Please read our FAQ before sending us a message.
After your order arrives, you have 48 hours (2 Days) to inform us with pictures of any DOA items. If Items are deemed DOA, you will receive store credit towards your next order.
In the rare event of a DOA (dead on arrival) item, you must provide us CLEAR OUT OF THE BAG PICTURES within 48 hours of arrival. You must complete the DOA request by following this link:DOA Request
We ship Monday through Friday for arrival the following days.
We ship exclusively UPS Priority Overnight.In most cases your items will arrival the day after we ship by 10:30 AM.
Yes.You may add onto your order anytime up until your scheduled ship date at 1PM EST.
LEDs – EcoTech Marine Radion XR30W G4 Pros
Temperature: 76°F to 78°F
Specific Gravity: 1.025
Calcium: 400 to 450 PPM
Alkalinity: 8 to 12 dKH
Magnesium: 1250 – 1350 PPM
We are happy to hold it for up to 4 days.